1. Q: How can I print my logo? A: Sure, customer's logo can be made by laser, engraved, embossed etc. all of them are available for logo printing. 2. Q: Should I pay extra for logo print? A: According to the actual situation. If it's simple, it's free charge. 3. Q: How about the quality? A: Have the acquired the CE,UV400,EN1836,Reach,Drop ball test certification and other certification.100% QC in produce process and before the goods being packed up. 4.Q: Could I buy 1pc sample first and small order? A: Yes,we can provided according to customers’ requirements or after get customers’ drawing. Sample cost should be afforded by customer and return back when place big order. 5.Q : What is our production delivery date? A: For stock products and samples, we can immediately arrange them to express it only take 3-5 days; For promotional products, the delivery time would be 15-20 days; For OEM order, we will finish production and make the delivery within 30-90 days after we receive your payment or deposit. 6. What is our payment terms? A: T/T, L/C, West union, Money Gram, Credit Card,Paypal. Highly recommend you to choose Trade Assurance Order. 7. Can I choose shipping method? A: Sure. Our factory has good cooperation relationship with DHL, FEDEX, TNT, EMS and other shipping companies.