1. Shipment methods: DHL, Fedex, UPS,TNT, EMS, Air express, etc.
2. Delivery time is 24 hours after the payment confirmed.
3. It will take 3 to 5 days for shipping (depends on the destination country).
4. Any import charges or tax are buyer's responsibility.Please note that some remote place will take around 1-3 days more on delivery.
FAQ
1. Q: Why you choose us ? A: We are professional supplier for party for 20 years. We have exported goods to many countries , such as Japan,Germany,France,Australia,United States. We have rich experience for customer's need.
2. Q: How long can I get a feedback after we send the inquiry?
A: We will reply with 12 hours since we have our sourcing department for inquiry.
3. Q: Why the price on the website is different from the actual price?
A: The price that we show is approximate price. The final price will be confirmed by exact information including size,color,packing,design ect.
4. Q: How can I get some samples?
A: We are honored to offer you a small quantity of samples with free charge. But clients are expected to pay for the courier cost.
5. Q: Can you offer me the best price?
A: All of our items are factory directly. The better price are base on the order quantity.
6. Q: Can you do any other colors or designs or packing ?
A: Sure,your design and color and packing are available.
7. Q: What is the lead time?
A: Generally 25days after payment for customerized order. It also depends on the order quantity.
8. Q: What is the payment terms?
A: 30% deposit and 70% balance before shipping by T/T,west union, XTransfer.